Help Center
Find answers, solve issues, and get support
The Help Center is where you can find answers to common questions about using Counselly, managing your account, and getting technical assistance.
Here you will learn how to navigate the platform, understand your profile setup, explore features, and resolve common problems related to login, settings, or data.
If you cannot find what you are looking for, our team is here to help. You can contact us directly at help@counselly.ai, and someone from our support team will respond as soon as possible.
What You Will Find Here
- •Answers to frequently asked questions
- •Step-by-step explanations of core features
- •Troubleshooting advice for common issues
- •Contact options for technical or account-related support
The Help Center will continue to grow with new articles and guides as we expand Counselly.
Frequently Asked Questions
Click a question to reveal the answer. This page will grow over time as we add more topics.
You start by chatting. There are no long forms. Your profile builds through short conversations with your AI counselor. As you talk about interests, strengths, location, and budget, the system learns what matters to you and adapts recommendations.
Need Help Right Now?
Reach out to us at help@counselly.ai for direct assistance with your account or any issues you experience while using Counselly.
We are here to make sure your experience stays smooth, reliable, and easy to navigate.
Contact Support